Customer Service icon
Customer Service

Increase satisfaction and sales with a white-labeled customer service team

Our customer service team represents your brand and is trained to learn your products and guide your shoppers through pre and post purchase questions.
Customer Service
Customer Service icon
Customer Service

Trained product experts

Invigorate customer engagement with approachable customer service representatives that are trained to understand your product offering. Our team will dive deep into videos, MSDS sheets, manuals, FAQ's, scripts, product descriptions and documentation to provide an optimal pre and post purchase experience for your customers.

Multichannel communications

Multichannel communications

Engage with customers via live chat, SMS, messenger, phone, email, social messages, and more. With the ability to answer product and order related questions, the Cart.com customer service as a service group turns shoppers into loyal fans of your brand. The capabilities of our customer service team increase exponentially when paired with our fulfillment services and online store platform, which unlocks greater data visibility and deep integration across functions.

Learn more about how we can help

Not sure if Cart.com is the right fit? Schedule a consultation with our sales team and we’ll help find the best path forward for your brand.